Exciting Job Opportunity: Become a Post Office Assistant (Term) with Canada Post

Job Overview

Post Office Assistants play a crucial role in Canada Post’s operations, primarily providing counter services to customers in retail post offices. The position involves selling postal products, sorting and processing mail, handling customer inquiries, and maintaining accurate postal records. These positions are often term-based, on-call, or part-time, allowing some flexibility.

Key Responsibilities

• Selling postal products and services to business clients and the general public

• Sorting, distributing, and processing incoming and outgoing mail into appropriate categories

• Providing customers with information, forms, and assistance regarding postal services

• Addressing delivery and service issues to resolve customer problems quickly and efficiently

• Handling cash transactions and maintaining accurate cash drawer and sales records

• Maintaining postal supplies and ensuring operational efficiency at the retail counter

• Managing inventory and ensuring accuracy in sales transactions and record-keeping

• Standing for extended periods and performing physical tasks such as lifting mail containers (up to 50 lbs) and sorting mail

Qualifications and Skills Required

• High school diploma or provincial equivalency; experience in business administration is an asset

• Customer service experience in retail or service environments, including sales and cash handling

• Basic understanding of accounting or post office financial transaction systems

• Physically capable of handling the physical demands of sorting mail and standing for long periods

• Flexibility and availability for temporary, on-call work; residency within or around the community is often preferred

• Bilingualism (English and French) may be required or considered an asset depending on the location

Work Environment and Conditions

• Typically works indoors in environmentally controlled post office settings

• Interaction with the public requires good interpersonal and communication skills

• Safety sensitive position with additional requirements under Canada Post’s Substance Use Policy

• Employment equity is a priority: preferences are often given to Indigenous peoples or persons with disabilities as part of Canada Post’s commitment to diversity and inclusion

Salary and Benefits

• Salaries typically start around $18.44 per hour or higher depending on the location and term of employment

• Positions are on-call or term, providing temporary or part-time flexibility with chances for longer-term employment

• Opportunities for career growth within Canada Post are available for motivated and talented individuals

Application and Hiring Process

• Applications can be submitted online through the Canada Post career website

• Candidates receive application confirmation within 72 hours of submission

• The recruitment process may include online assessments, interviews, security screening, and background checks

• Selected candidates will be invited for orientation and training, usually starting within 6 to 8 weeks after application

• Accommodation for disabilities is provided during the recruitment process to ensure a barrier-free experience

Why Join Canada Post?

A career as a Post Office Assistant offers the chance to work in a community-focused and customer-oriented environment with a reputable national employer. Canada Post values diversity, offers inclusive workplaces, and supports career growth, making it a great place to gain experience and develop skills in retail, customer service, and postal logistics.

If you are looking for a role that combines public service with dynamic workplace responsibilities, the Post Office Assistant (Term) position at Canada Post could be a perfect fit. Apply today to join a team that keeps Canada connected!